Exchanges or returns requests must be made within 24 hours of receiving your order. You will need to specify in written about the damages/defects and send back the goods you want to exchange or return to the Mathura address. Once we receive your paperwork and returned goods, we will ship your replacement free of cost or issue a refund for the cost of the goods to your bank account depending on your preference. Shipping charges will not be refunded and customers are required to pay for the shipping costs to return the goods to the Mathura return address. You can also write a mail to us before sending your order back so that we may process your new order as soon as possible.
D-28, Prabhat Printing Press, Site-‘A’, Industrial Area, Mathura.